Shipping Policy
At The PawCan, we understand the importance of timely and reliable shipping when it comes to delivering cat toys and accessories to our valued customers. That's why we have implemented a comprehensive shipping policy to ensure a smooth and efficient delivery process.
Shipping Methods:
We offer a variety of shipping methods to cater to different customer needs. Whether you prefer standard shipping, express shipping, or international shipping, we have options available to suit your requirements.
Shipping Rates:
Our shipping rates are calculated based on the weight and dimensions of the products being shipped, as well as the destination. We strive to offer competitive rates that are fair and transparent, ensuring that you receive the best value for your money.
Processing Time:
Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. We aim to have all orders processed within 1-2 business days, ensuring that your items are ready to be shipped as quickly as possible.
Estimated Delivery Time:
The estimated delivery time depends on the shipping method chosen and the destination. Standard shipping within the domestic United States typically takes 3-5 business days, while express shipping can deliver your items within 1-2 business days. For international orders, delivery times may vary depending on the country and customs procedures.
Order Tracking:
For your convenience, we provide order tracking information for all shipments. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package until it reaches your doorstep.
Shipping Restrictions:
While we strive to offer worldwide shipping, there may be certain restrictions and limitations imposed by local customs authorities. It is important to familiarize yourself with your country's import regulations and any potential restrictions on cat toys or accessories before placing an order.
Lost or Damaged Packages:
In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a satisfactory solution.
Customer Satisfaction:
At The PawCan, customer satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to reach out to our friendly customer support team. We are here to help and ensure that your shopping experience with us is nothing short of exceptional.
